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Digitalization is radically transforming the logistics and freight transport sector, leading to a significant evolution of traditional processes. An emblematic example of this transformation is seen in the import operations of steel products at ports, involving a multitude of actors and intermediaries.

In the traditional system, the flow of information goes through numerous intermediate steps, involving various parties, including shipping companies, terminal operators, port warehouses, independent transporters, and end customers. In addition, third-party logistics operators (3PL), freight forwarders, and customs brokers play a supporting role in the transport operations. One of the main problems with this system is the repetition of information, which risks causing errors and delays. For instance, the simple communication of the truck license plate involved in the transport is repeated several times, increasing the time and the risk of data discrepancies.

With the introduction of digitalization, these processes can be significantly streamlined. The adoption of computerized systems allows the elimination of information duplication and fosters direct communication between the involved parties. A more efficient model suggests that the transporter communicates directly with the port warehouse without the need for intermediary steps, thus reducing errors and optimizing delivery times.

To enable this transformation, several technological solutions are already available. Companies can rely on ERP (Enterprise Resource Planning) systems for managing operational activities, while warehouses use WMS (Warehouse Management System) for coordinating storage operations. Ground transporters use TMS (Transport Management System), port terminals adopt TOS (Terminal Operating System), and ports rely on PCS (Port Community System) for managing traffic and documentation. Maritime tracking has also been digitalized through the AIS (Automatic Identification System), which enables precise vessel monitoring.

The economic impact of this evolution is significant. Traditionally, logistics was considered a simple cost factor, leading to increasing outsourcing of services. However, excessive fragmentation of responsibilities and the presence of multiple levels of subcontracting have made the system less efficient, resulting in delays and additional costs. The introduction of digital tools helps overcome these obstacles, promoting a more sustainable and efficient supply chain model.

Digitalization reduces the dependence on intermediaries, improving communication between service providers and facilitating a more direct flow of information. This change frees up valuable resources for logistics operators, allowing them to develop new services and focus on core activities. Additionally, improved operational efficiency results in higher satisfaction for both end customers and service providers.

In the future, digitalization will continue to play a key role in the transformation of logistics and freight transport. The main challenge will be to effectively integrate the various existing information systems, creating a connected ecosystem free from inefficiencies. In this context, data sharing and horizontal cooperation between companies will be essential, promoting real-time information exchange and resource optimization. A leaner and more digital process not only improves productivity but also highlights how time savings directly translate into cost savings, making the entire supply chain more competitive and economically sustainable.

GRUBER LOGISTICS is investing heavily in digitalization, participating in national and European projects aimed at accelerating the digital process in logistics. This commitment is not solely for economic interests but also, and above all, to provide better service to customers, ensuring greater efficiency, transparency, and quality in logistics operations.

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